Volume 30 · Issue 1-2

January 201212 articles

Antecedents to ambidexterity competency in high technology organizations⋆

Aravind Chandrasekaran · Kevin Linderman · Roger Schroeder

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January 2012pp. 134-151DOI: 10.1016/j.jom.2011.10.002 ↗

Designing e‐government services: Key service attributes and citizens’ preference structures

Viswanath Venkatesh · Frank K.Y. Chan · James Y.L. Thong

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January 2012pp. 116-133DOI: 10.1016/j.jom.2011.10.001 ↗

Editorial Board

Authors not recorded

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January 2012DOI: 10.1016/s0272-6963(12)00005-8 ↗

How different is professional service operations management?

Michael A. Lewis · Andrew D. Brown

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January 2012pp. 1-11DOI: 10.1016/j.jom.2011.04.002 ↗

Impact factor as a metric to assess journals where OM research is published

Jeffrey S. Stonebraker · Esther Gil · Craig W. Kirkwood · Robert B. Handfield

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January 2012pp. 24-43DOI: 10.1016/j.jom.2011.05.002 ↗

Revisiting the arcs of integration: Cross‐validations and extensions

Tobias Schoenherr · Morgan Swink

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January 2012pp. 99-115DOI: 10.1016/j.jom.2011.09.001 ↗

Ten years after: Interference of hospital slack in process performance benefits of quality practices

Susan Meyer Goldstein · Albena R. Iossifova

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January 2012pp. 44-54DOI: 10.1016/j.jom.2011.05.003 ↗

The competitive determinants of a firm's environmental management activities: Evidence from US manufacturing industries

Christian Hofer · David E. Cantor · Jing Dai

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January 2012pp. 69-84DOI: 10.1016/j.jom.2011.06.002 ↗

The influence of exchange hazards and power on opportunism in outsourcing relationships

Sean M. Handley · W.C. Benton

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January 2012pp. 55-68DOI: 10.1016/j.jom.2011.06.001 ↗

The moderating effects of supplier portfolio characteristics on the competitive performance impacts of supplier‐facing process capabilities

Xinlin Tang · Arun Rai

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January 2012pp. 85-98DOI: 10.1016/j.jom.2011.07.001 ↗

The moderating role of contextual factors on quality management practices

Dongli Zhang · Kevin Linderman · Roger G. Schroeder

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January 2012pp. 12-23DOI: 10.1016/j.jom.2011.05.001 ↗

The perilous effects of capability loss on outsourcing management and performance

Sean M. Handley

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January 2012pp. 152-165DOI: 10.1016/j.jom.2011.10.003 ↗