Open UTDAcademic Journal Reviews
10.1016/j.jom.2011.10.001
ArticleJournal of Operations Management

Designing e‐government services: Key service attributes and citizens’ preference structures

Viswanath VenkateshFrank K.Y. ChanJames Y.L. Thong
2012Volume 30 · Issue 1-2pp. 116-133
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