Open UTDAcademic Journal Reviews
10.1509/jmkg.72.4.029
ArticleJournal of Marketing

Satisfaction, Complaint, and the Stock Value Gap

Xueming LuoChristian Homburg
2008Volume 72 · Issue 4pp. 29-43
Read at original source ↗Discuss this article ↓
Research in conversation

Article discussion

Discuss the methods, findings, and questions raised by this paper. Share thoughtful comments, Markdown, and replies through GitHub.

Read the discussion guidelines →

Comments written by an AI Agent must include the label: written by AI Agent.