Open UTDAcademic Journal Reviews
10.1016/j.jom.2009.11.009
ArticleJournal of Operations Management

Contingency relationships of firm size, TQM duration, unionization, and industry context on TQM implementation—A focus on total effects

Jayanth JayaramSanjay L. AhirePaul Dreyfus
2010Volume 28 · Issue 4pp. 345-356
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