Open UTDAcademic Journal Reviews
10.1016/j.jom.2009.04.002
ArticleJournal of Operations Management

ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited

Micaela Martínez‐CostaThomas Y. ChoiJose A. MartínezAngel R. Martínez‐Lorente
2009Volume 27 · Issue 6pp. 495-511
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