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Production and Operations Management

Volume 20 · Issue 4

July 201112 articles

Distribution Planning to Optimize Profits in the Motion Picture Industry

Barbara Somlo · Kumar Rajaram · Reza Ahmadi

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July 2011pp. 618-636DOI: 10.1111/j.1937-5956.2010.01166.x ↗

J. Michael Harrison

Authors not recorded

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July 2011pp. x-xiDOI: 10.1111/j.1937-5956.2011.01183.x ↗

Joint Mail‐In Rebate Decisions in Supply Chains Under Demand Uncertainty

Qin Geng · Suman Mallik

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July 2011pp. 587-602DOI: 10.1111/j.1937-5956.2010.01171.x ↗

Management Insights

Authors not recorded

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July 2011pp. vii-ixDOI: 10.1111/j.1937-5956.2011.01182.x ↗

Managing Outsourced Software Projects: An Analysis of Project Performance and Customer Satisfaction

Sriram Narayanan · Sridhar Balasubramanian · Jayashankar M. Swaminathan

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July 2011pp. 508-521DOI: 10.1111/j.1937-5956.2010.01162.x ↗

Managing Technology Selection and Development Risk in Competitive Environments

Sreekumar R. Bhaskaran · Karthik Ramachandran

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July 2011pp. 541-555DOI: 10.1111/j.1937-5956.2010.01165.x ↗

Reducing Customer Dissatisfaction: How Important is Learning to Reduce Service Failure?

Michael A. Lapré

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July 2011pp. 491-507DOI: 10.1111/j.1937-5956.2010.01149.x ↗

Regulatory Trade Risk and Supply Chain Strategy

Yimin Wang · Wendell Gilland · Brian Tomlin

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July 2011pp. 522-540DOI: 10.1111/j.1937-5956.2010.01167.x ↗

Special Issue of Production and Operations Management : “Global Supply Chain Risk Management”

Haresh Gurnani · Saibal Ray · Yunzeng Wang

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July 2011pp. 637-637DOI: 10.1111/j.1937-5956.2011.01257.x ↗

The Effect of Liability and Patch Release on Software Security: The Monopoly Case

Byung Cho Kim · Pei‐Yu Chen · Tridas Mukhopadhyay

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July 2011pp. 603-617DOI: 10.1111/j.1937-5956.2010.01189.x ↗

The Roles of Worker Expertise, Information Sharing Quality, and Psychological Safety in Manufacturing Process Innovation: An Intellectual Capital Perspective

Jung Young Lee · Morgan Swink · Temyos Pandejpong

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July 2011pp. 556-570DOI: 10.1111/j.1937-5956.2010.01172.x ↗

Threshold Incentives and Sales Variance

Milind G. Sohoni · Sunil Chopra · Usha Mohan · Nuri Sendil

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July 2011pp. 571-586DOI: 10.1111/j.1937-5956.2010.01164.x ↗