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Production and Operations Management

Volume 23 · Issue 4

April 201415 articles

An Empirical Study of the Bullwhip Effect in China

Jun Shan · Shitao Yang · Shilei Yang · Jin Zhang

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April 2014pp. 537-551DOI: 10.1111/poms.12034 ↗

Does International Economic Integration Lead to a Cleaner Production in China?

Liguo Lin · Jon J. Moon · Haitao Yin

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April 2014pp. 525-536DOI: 10.1111/poms.12087 ↗

Firms' R&D Cooperation Behavior in a Supply Chain

Zehui Ge · Qiying Hu · Yusen Xia

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April 2014pp. 599-609DOI: 10.1111/poms.12037 ↗

First Step in Social Media: Measuring the Influence of Online Management Responses on Customer Satisfaction

Bin Gu · Qiang Ye

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April 2014pp. 570-582DOI: 10.1111/poms.12043 ↗

Flexible‐Duration Extended Warranties with Dynamic Reliability Learning

Guillermo Gallego · Ruxian Wang · Julie Ward · Ming Hu · Jose Luis Beltran

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April 2014pp. 645-659DOI: 10.1111/poms.12178 ↗

Interruption and Forgetting in Knowledge‐Intensive Service Environments

Craig M. Froehle · Denise L. White

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April 2014pp. 704-722DOI: 10.1111/poms.12089 ↗

Optimal Uniform Pricing Strategy of a Service Firm When Facing Two Classes of Customers

Wenhui Zhou · Xiuli Chao · Xiting Gong

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April 2014pp. 676-688DOI: 10.1111/poms.12171 ↗

Pricing and Operational Performance in Discretionary Services

Chunyang Tong · Sampath Rajagopalan

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April 2014pp. 689-703DOI: 10.1111/poms.12103 ↗

Research and Management Insights

Authors not recorded

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April 2014DOI: 10.1111/poms.12231 ↗

Scheduling of Multi‐skilled Staff Across Multiple Locations

Yong‐Hong Kuo · Janny M.Y. Leung · Candace A. Yano

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April 2014pp. 626-644DOI: 10.1111/poms.12184 ↗

Service Completion Estimates for Cross‐trained Workforce Schedules under Uncertain Attendance and Demand

Fred F. Easton

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April 2014pp. 660-675DOI: 10.1111/poms.12174 ↗

The Comparison of Two Vertical Outsourcing Structures under Push and Pull Contracts

Yulan Wang · Baozhuang Niu · Pengfei Guo

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April 2014pp. 610-625DOI: 10.1111/poms.12025 ↗

The Effects of Competitive Environment on Supply Chain Information Sharing and Performance: An Empirical Study in China

Baofeng Huo · Xiande Zhao · Honggeng Zhou

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April 2014pp. 552-569DOI: 10.1111/poms.12044 ↗

The Roles of Bank and Trade Credits: Theoretical Analysis and Empirical Evidence

Gangshu (George) Cai · Xiangfeng Chen · Zhiguo Xiao

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April 2014pp. 583-598DOI: 10.1111/poms.12035 ↗

This Double Special Issue is Dedicated to the Memory of Paul R. Kleindorfer.

Authors not recorded

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April 2014DOI: 10.1111/poms.12232 ↗