Manufacturing & Service Operations Management

Volume 19 · Issue 4

October 201712 articles

Capacity Management in Agricultural Commodity Processing and Application in the Palm Industry

Onur Boyabatlı · Jason Nguyen · Tong Wang

Discuss this article →

October 2017pp. 551-567DOI: 10.1287/msom.2017.0624 ↗

Cash Conversion Systems in Corporate Subsidiaries

Weiwei Chen · Benjamin Melamed · Oleg Sokolinskiy · Ben Sopranzetti

Discuss this article →

October 2017pp. 604-619DOI: 10.1287/msom.2017.0625 ↗

Customer Acquisition, Retention, and Service Access Quality: Optimal Advertising, Capacity Level, and Capacity Allocation

Philipp Afèche · Mojtaba Araghi · Opher Baron

Discuss this article →

October 2017pp. 674-691DOI: 10.1287/msom.2017.0635 ↗

Do Plant Inspections Predict Future Quality? The Role of Investigator Experience

George Ball · Enno Siemsen · Rachna Shah

Discuss this article →

October 2017pp. 534-550DOI: 10.1287/msom.2017.0661 ↗

Dual Coproduct Technologies: Implications for Process Development and Adoption

Ying-Ju Chen · Brian Tomlin · Yimin Wang

Discuss this article →

October 2017pp. 692-712DOI: 10.1287/msom.2017.0637 ↗

Framework Agreements in Procurement: An Auction Model and Design Recommendations

Yonatan Gur · Lijian Lu · Gabriel Y. Weintraub

Discuss this article →

October 2017pp. 586-603DOI: 10.1287/msom.2017.0623 ↗

Inventory Management in a Consumer Electronics Closed-Loop Supply Chain

Andre P. Calmon · Stephen C. Graves

Discuss this article →

October 2017pp. 568-585DOI: 10.1287/msom.2017.0622 ↗

Managing Customer Arrivals in Service Systems with Multiple Identical Servers

Christos Zacharias · Michael Pinedo

Discuss this article →

October 2017pp. 639-656DOI: 10.1287/msom.2017.0629 ↗

Managing Reliability and Stability Risks in Forest Harvesting

Miguel A. Lejeune · Janne Kettunen

Discuss this article →

October 2017pp. 620-638DOI: 10.1287/msom.2017.0626 ↗

OM Forum—An Essay on Operations Management

Sridhar Tayur

Discuss this article →

October 2017pp. 526-533DOI: 10.1287/msom.2017.0665 ↗

OM Forum—Causal Inference Models in Operations Management

Teck-Hua Ho · Noah Lim · Sadat Reza · Xiaoyu Xia

Discuss this article →

October 2017pp. 509-525DOI: 10.1287/msom.2017.0659 ↗

When Customers Anticipate Liquidation Sales: Managing Operations Under Financial Distress

John R. Birge · Rodney P. Parker · Michelle Xiao Wu · S. Alex Yang

Discuss this article →

October 2017pp. 657-673DOI: 10.1287/msom.2017.0634 ↗