Manufacturing & Service Operations Management

Volume 21 · Issue 4

October 201913 articles

A Hidden Markov Model to Detect On-Shelf Out-of-Stocks Using Point-of-Sale Data

Ricardo Montoya · Carlos Gonzalez

Discuss this article →

October 2019pp. 932-948DOI: 10.1287/msom.2018.0732 ↗

Crowdfunding via Revenue-Sharing Contracts

Soraya Fatehi · Michael R. Wagner

Discuss this article →

October 2019pp. 875-893DOI: 10.1287/msom.2018.0729 ↗

Dynamic Pricing of Wireless Internet Based on Usage and Stochastically Changing Capacity

Demet Batur · Jennifer K. Ryan · Zhongyuan Zhao · Mehmet C. Vuran

Discuss this article →

October 2019pp. 833-852DOI: 10.1287/msom.2018.0727 ↗

Dynamic Procurement of New Products with Covariate Information: The Residual Tree Method

Gah-Yi Ban · Jérémie Gallien · Adam J. Mersereau

Discuss this article →

October 2019pp. 798-815DOI: 10.1287/msom.2018.0725 ↗

Effects of Rescheduling on Patient No-Show Behavior in Outpatient Clinics

Jiayi Liu · Jingui Xie · Kum Khiong Yang · Zhichao Zheng

Discuss this article →

October 2019pp. 780-797DOI: 10.1287/msom.2018.0724 ↗

Inpatient Overflow: An Approximate Dynamic Programming Approach

J. G. Dai · Pengyi Shi

Discuss this article →

October 2019pp. 894-911DOI: 10.1287/msom.2018.0730 ↗

Integrated Risk Management for Newsvendors with Value-at-Risk Constraints

Panos Kouvelis · Rong Li

Discuss this article →

October 2019pp. 816-832DOI: 10.1287/msom.2018.0726 ↗

Measuring and Exploiting the Impact of Exhibition Scheduling on Museum Attendance

Victor Martínez-de-Albéniz · Ana Valdivia

Discuss this article →

October 2019pp. 761-779DOI: 10.1287/msom.2018.0721 ↗

OM Forum—Empirical Research in Operations Management: From Field Studies to Analyzing Digital Exhaust

Christian Terwiesch

Discuss this article →

October 2019pp. 713-722DOI: 10.1287/msom.2018.0723 ↗

Patient Prioritization in Emergency Department Triage Systems: An Empirical Study of the Canadian Triage and Acuity Scale (CTAS)

Yichuan Ding · Eric Park · Mahesh Nagarajan · Eric Grafstein

Discuss this article →

October 2019pp. 723-741DOI: 10.1287/msom.2018.0719 ↗

Robust Dual Sourcing Inventory Management: Optimality of Capped Dual Index Policies and Smoothing

Jiankun Sun · Jan A. Van Mieghem

Discuss this article →

October 2019pp. 912-931DOI: 10.1287/msom.2018.0731 ↗

Selling a Product Line Through a Retailer When Demand Is Stochastic: Analysis of Price-Only Contracts

Lingxiu Dong · Xiaomeng Guo · Danko Turcic

Discuss this article →

October 2019pp. 742-760DOI: 10.1287/msom.2018.0720 ↗

To Wait or Not to Wait: The Theory and Practice of Ticket Queues

Kaan Kuzu · Long Gao · Susan H. Xu

Discuss this article →

October 2019pp. 853-874DOI: 10.1287/msom.2018.0728 ↗