Manufacturing & Service Operations Management

Volume 22 · Issue 1

January 202021 articles

A Review of the Healthcare-Management (Modeling) Literature Published in Manufacturing & Service Operations Management

Pinar Keskinocak · Nicos Savva

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January 2020pp. 59-72DOI: 10.1287/msom.2019.0817 ↗

Advancing Empirical Science in Operations Management Research: A Clarion Call to Action

Aleda Roth · Eve Rosenzweig

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January 2020pp. 179-190DOI: 10.1287/msom.2019.0829 ↗

Alleviating Poverty by Empowering Women Through Business Model Innovation: Manufacturing & Service Operations Management Insights and Opportunities

Erica L. Plambeck · Kamalini Ramdas

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January 2020pp. 123-134DOI: 10.1287/msom.2019.0844 ↗

Behavioral Operations: Past, Present, and Future

Karen Donohue · Özalp Özer · Yanchong Zheng

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January 2020pp. 191-202DOI: 10.1287/msom.2019.0828 ↗

Capacity and Inventory Management: Review, Trends, and Projections

Jing-Sheng Song · Geert-Jan van Houtum · Jan A. Van Mieghem

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January 2020pp. 36-46DOI: 10.1287/msom.2019.0798 ↗

Crowdsourcing and Crowdfunding in the Manufacturing and Services Sectors

Gad Allon · Volodymyr Babich

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January 2020pp. 102-112DOI: 10.1287/msom.2019.0825 ↗

Data Analytics in Operations Management: A Review

Velibor V. Mišić · Georgia Perakis

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January 2020pp. 158-169DOI: 10.1287/msom.2019.0805 ↗

Designing the Right Global Supply Chain Network

Morris A. Cohen · Hau L. Lee

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January 2020pp. 15-24DOI: 10.1287/msom.2019.0839 ↗

Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities

Diwas Singh KC · Stefan Scholtes · Christian Terwiesch

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January 2020pp. 73-83DOI: 10.1287/msom.2019.0826 ↗

Humanitarian Operations: A World of Opportunity for Relevant and Impactful Research

Maria Besiou · Luk N. Van Wassenhove

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January 2020pp. 135-145DOI: 10.1287/msom.2019.0799 ↗

Impact of Tariffs on Global Supply Chain Network Configuration: Models, Predictions, and Future Research

Lingxiu Dong · Panos Kouvelis

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January 2020pp. 25-35DOI: 10.1287/msom.2019.0802 ↗

Industry 4.0: Opportunities and Challenges for Operations Management

Tava Lennon Olsen · Brian Tomlin

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January 2020pp. 113-122DOI: 10.1287/msom.2019.0796 ↗

Innovation and New Product Development: Reflections and Insights from the Research Published in the First 20 Years of Manufacturing & Service Operations Management

Stylianos Kavadias · Karl T. Ulrich

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January 2020pp. 84-92DOI: 10.1287/msom.2019.0816 ↗

Interesting, Important, and Impactful Operations Management

Gérard P. Cachon · Karan Girotra · Serguei Netessine

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January 2020pp. 214-222DOI: 10.1287/msom.2019.0813 ↗

Operations Management in the Age of the Sharing Economy: What Is Old and What Is New?

Saif Benjaafar · Ming Hu

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January 2020pp. 93-101DOI: 10.1287/msom.2019.0803 ↗

Smart City Operations: Modeling Challenges and Opportunities

Sameer Hasija · Zuo-Jun Max Shen · Chung-Piaw Teo

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January 2020pp. 203-213DOI: 10.1287/msom.2019.0823 ↗

Sustainable Operations Management Through the Perspective of Manufacturing & Service Operations Management

Atalay Atasu · Charles J. Corbett · Ximin (Natalie) Huang · L. Beril Toktay

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January 2020pp. 146-157DOI: 10.1287/msom.2019.0804 ↗

The Future of Retail Operations

Felipe Caro · A. Gürhan Kök · Victor Martínez-de-Albéniz

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January 2020pp. 47-58DOI: 10.1287/msom.2019.0824 ↗

The Launch of Manufacturing & Service Operations Management: A Long and Difficult Gestation, but a Significant Birth

Leroy B. Schwarz

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January 2020pp. 11-14DOI: 10.1287/msom.2019.0792 ↗

Twenty Years in the Making: The Evolution of the Journal of Manufacturing & Service Operations Management

Yue Dai · Tianjun Feng · Christopher S. Tang · Xiaole Wu · Fuqiang Zhang

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January 2020pp. 1-10DOI: 10.1287/msom.2019.0791 ↗

Why Empirical Research Is Good for Operations Management, and What Is Good Empirical Operations Management?

Marshall Fisher · Marcelo Olivares · Bradley R. Staats

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January 2020pp. 170-178DOI: 10.1287/msom.2019.0812 ↗