Manufacturing & Service Operations Management

Volume 14 · Issue 4

October 201218 articles

A Queueing Model to Evaluate the Impact of Patient “Batching” on Throughput and Flow Time in a Medical Teaching Facility

Gregory Dobson · Hsiao-Hui Lee · Arvind Sainathan · Vera Tilson

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October 2012pp. 584-599DOI: 10.1287/msom.1120.0380 ↗

Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance

Diwas Singh KC · Bradley R. Staats

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October 2012pp. 618-633DOI: 10.1287/msom.1120.0385 ↗

Appointment Scheduling Under Patient No-Shows and Service Interruptions

Jianzhe Luo · Vidyadhar G. Kulkarni · Serhan Ziya

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October 2012pp. 670-684DOI: 10.1287/msom.1120.0394 ↗

Commentaries to “The Vital Role of Operations Analysis in Improving Healthcare Delivery”

Authors not recorded

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October 2012pp. 495-511DOI: 10.1287/msom.1120.0401 ↗

Fee-for-Service Contracts in Pharmaceutical Distribution Supply Chains: Design, Analysis, and Management

Hui Zhao · Chuanhui Xiong · Srinagesh Gavirneni · Adam Fein

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October 2012pp. 685-699DOI: 10.1287/msom.1120.0403 ↗

InformationHang-oversin Healthcare Service Systems

Atanu Lahiri · Abraham Seidmann

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October 2012pp. 634-653DOI: 10.1287/msom.1120.0381 ↗

Integrated Block Sharing: A Win–Win Strategy for Hospitals and Surgeons

Robert Day · Robert Garfinkel · Steven Thompson

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October 2012pp. 567-583DOI: 10.1287/msom.1110.0372 ↗

Introduction to the Special Issue on Applications of Healthcare Operations Management

Bruce L. Golden · Abraham Seidmann

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October 2012pp. 485-487DOI: 10.1287/msom.1120.0408 ↗

OM Forum—The Vital Role of Operations Analysis in Improving Healthcare Delivery

Linda V. Green

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October 2012pp. 488-494DOI: 10.1287/msom.1120.0397 ↗

Optimization of Prostate Biopsy Referral Decisions

Jingyu Zhang · Brian T. Denton · Hari Balasubramanian · Nilay D. Shah · Brant A. Inman

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October 2012pp. 529-547DOI: 10.1287/msom.1120.0388 ↗

Performance-Based Contracts for Outpatient Medical Services

Houyuan Jiang · Zhan Pang · Sergei Savin

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October 2012pp. 654-669DOI: 10.1287/msom.1120.0402 ↗

Physician Workload and Hospital Reimbursement: Overworked Physicians Generate Less Revenue per Patient

Adam Powell · Sergei Savin · Nicos Savva

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October 2012pp. 512-528DOI: 10.1287/msom.1120.0384 ↗

Process Management Impact on Clinical and Experiential Quality: Managing Tensions Between Safe and Patient-Centered Healthcare

Aravind Chandrasekaran · Claire Senot · Kenneth K. Boyer

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October 2012pp. 548-566DOI: 10.1287/msom.1110.0374 ↗

The Effect of Budgetary Restrictions on Breast Cancer Diagnostic Decisions

Mehmet U. S. Ayvaci · Oguzhan Alagoz · Elizabeth S. Burnside

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October 2012pp. 600-617DOI: 10.1287/msom.1110.0371 ↗

Can OR/MS Be a Change Agent in Healthcare?

Edieal J. Pinker

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2012pp. 504-507DOI: 10.1287/msom.1120.0401c ↗

Driving New Science of Healthcare Delivery: What Does It Take to Make an Impact?

Retsef Levi · Ann L. Prestipino

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2012pp. 499-504DOI: 10.1287/msom.1120.0401b ↗

Leaving a Mark on Healthcare Delivery with Operations Analysis

Peter T. Vanberkel · Maartje E. Zonderland · Richard J. Boucherie

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2012pp. 508-511DOI: 10.1287/msom.1120.0401d ↗

The State of Healthcare in OR/OM

Craig M. Froehle · Michael J. Magazine

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2012pp. 495-499DOI: 10.1287/msom.1120.0401a ↗