Manufacturing & Service Operations Management

Volume 24 · Issue 2

March 202232 articles

A Model for Prepositioning Emergency Relief Items Before a Typhoon with an Uncertain Trajectory

Joline Uichanco

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March 2022pp. 766-790DOI: 10.1287/msom.2021.0980 ↗

A Theory of Interior Peaks: Activity Sequencing and Selection for Service Design

Yifu Li · Tinglong Dai · Xiangtong Qi

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March 2022pp. 993-1001DOI: 10.1287/msom.2021.0970 ↗

AI and Procurement

Ruomeng Cui · Meng Li · Shichen Zhang

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March 2022pp. 691-706DOI: 10.1287/msom.2021.0989 ↗

Artificial Shortage in Agricultural Supply Chains

Retsef Levi · Somya Singhvi · Yanchong Zheng

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March 2022pp. 746-765DOI: 10.1287/msom.2021.1010 ↗

Clinical Ambiguity and Conflicts of Interest in Interventional Cardiology Decision Making

Tinglong Dai · Xiaofang Wang · Chao-Wei Hwang

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March 2022pp. 864-882DOI: 10.1287/msom.2021.0969 ↗

Course Scheduling Under Sudden Scarcity: Applications to Pandemic Planning

Cynthia Barnhart · Dimitris Bertsimas · Arthur Delarue · Julia Yan

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March 2022pp. 727-745DOI: 10.1287/msom.2021.0996 ↗

Cross-Category Retailing Management: Substitution and Complementarity

Chenxu Ke · Ruxian Wang

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March 2022pp. 1128-1145DOI: 10.1287/msom.2021.0968 ↗

Crowdsourcing Last-Mile Deliveries

Soraya Fatehi · Michael R. Wagner

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March 2022pp. 791-809DOI: 10.1287/msom.2021.0973 ↗

Data-Driven Sports Ticket Pricing for Multiple Sales Channels with Heterogeneous Customers

Hayri A. Arslan · Robert F. Easley · Ruxian Wang · Övünç Yılmaz

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March 2022pp. 1241-1260DOI: 10.1287/msom.2021.1005 ↗

Divide and Conquer: A Hygienic, Efficient, and Reliable Assembly Line for Housekeeping

Xiao Alison Chen · Rowan Wang · Jianghua Zhang

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March 2022pp. 938-955DOI: 10.1287/msom.2021.0984 ↗

Doing Less to Do More? Optimal Service Portfolio of Non-profits That Serve Distressed Individuals

Priyank Arora · Morvarid Rahmani · Karthik Ramachandran

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March 2022pp. 883-901DOI: 10.1287/msom.2021.0966 ↗

Editorial Board

Authors not recorded

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March 2022pp. C2-C2DOI: 10.1287/msom.2022.eb.v24n2 ↗

Gender Inequality in Research Productivity During the COVID-19 Pandemic

Ruomeng Cui · Hao Ding · Feng Zhu

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March 2022pp. 707-726DOI: 10.1287/msom.2021.0991 ↗

Implications of Price Matching in Supply Chain Negotiation

Weixin Shang · Gangshu (George) Cai

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March 2022pp. 1074-1090DOI: 10.1287/msom.2021.0992 ↗

Intertemporal Product Management with Strategic Consumers: The Value of Defective Product Returns

Narendra Singh · Karthik Ramachandran · Ravi Subramanian

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March 2022pp. 1146-1164DOI: 10.1287/msom.2021.0972 ↗

Managing Uncertain Capacities for Network Revenue Optimization

Fabricio Previgliano · Gustavo Vulcano

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March 2022pp. 1202-1219DOI: 10.1287/msom.2021.0993 ↗

Omnichannel Assortment Optimization Under the Multinomial Logit Model with a Features Tree

Venus Lo · Huseyin Topaloglu

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March 2022pp. 1220-1240DOI: 10.1287/msom.2021.1001 ↗

On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency

Seung Hwan Jung · Panos Kouvelis

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March 2022pp. 1040-1055DOI: 10.1287/msom.2021.0982 ↗

Online Learning and Optimization of (Some) Cyclic Pricing Policies in the Presence of Patient Customers

Huanan Zhang · Stefanus Jasin

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March 2022pp. 1165-1182DOI: 10.1287/msom.2021.0979 ↗

Partnerships in Urban Mobility: Incentive Mechanisms for Improving Public Transit Adoption

Auyon Siddiq · Christopher S. Tang · Jingwei Zhang

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March 2022pp. 956-971DOI: 10.1287/msom.2021.0987 ↗

Recovering Global Supply Chains from Sourcing Interruptions: The Role of Sourcing Strategy

Nitish Jain · Karan Girotra · Serguei Netessine

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March 2022pp. 846-863DOI: 10.1287/msom.2021.0967 ↗

Reference Pricing for Healthcare Services

Shima Nassiri · Elodie Adida · Hamed Mamani

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March 2022pp. 921-937DOI: 10.1287/msom.2021.0986 ↗

Sourcing from a Self-Reporting Supplier: Strategic Communication of Social Responsibility in a Supply Chain

Tao Lu · Brian Tomlin

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March 2022pp. 902-920DOI: 10.1287/msom.2021.0978 ↗

Sourcing Innovation: Integrated System or Individual Components?

Zhi Chen · Jürgen Mihm · Jochen Schlapp

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March 2022pp. 1056-1073DOI: 10.1287/msom.2021.0983 ↗

Supply Chain Coordination for E-Commerce: Risk Penalty vs. Flat Rate

Ju Myung Song · Yao Zhao

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March 2022pp. 1110-1127DOI: 10.1287/msom.2021.1008 ↗

Symbolic Awards in Buyer–Supplier Relations

Ruth Beer · Hyun-Soo Ahn · Stephen Leider

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March 2022pp. 1021-1039DOI: 10.1287/msom.2021.0974 ↗

The Effects of Patent Extension and Take-Back Regulation on Green Pharmacy

Tianqin Shi · Nicholas C. Petruzzi · Dilip Chhajed

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March 2022pp. 810-826DOI: 10.1287/msom.2021.1009 ↗

The Incentive Game Under Target Effects in Ridesharing: A Structural Econometric Analysis

Xirong Chen · Zheng Li · Liu Ming · Weiming Zhu

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March 2022pp. 972-992DOI: 10.1287/msom.2021.1002 ↗

The Value of Health Information Technology Interoperability: Evidence from Interhospital Transfer of Heart Attack Patients

Yao Li · Lauren Xiaoyuan Lu · Susan Feng Lu · Jian Chen

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March 2022pp. 827-845DOI: 10.1287/msom.2021.1007 ↗

Understanding Customer Retrials in Call Centers: Preferences for Service Quality and Service Speed

Kejia Hu · Gad Allon · Achal Bassamboo

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March 2022pp. 1002-1020DOI: 10.1287/msom.2021.0976 ↗

Welfare Implications of Congestion Pricing: Evidence from SFpark

Pnina Feldman · Jun Li · Hsin-Tien Tsai

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March 2022pp. 1091-1109DOI: 10.1287/msom.2021.0995 ↗

When to Lock the Volatile Input Price? Procurement of Commodity Components Under Different Pricing Schemes

Shi Chen · Junfei Lei · Kamran Moinzadeh

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March 2022pp. 1183-1201DOI: 10.1287/msom.2021.0985 ↗