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Manufacturing & Service Operations Management

Volume 16 · Issue 2

May 201414 articles

2013 M&SOM Meritorious Service Award

Authors not recorded

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May 2014pp. 167-167DOI: 10.1287/msom.2014.0482 ↗

Acknowledgment to Guest Editors and Reviewers (2013)

Authors not recorded

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May 2014pp. 323-327DOI: 10.1287/msom.2014.0483 ↗

Bid-Taker Power and Supply Base Diversification

Zhixi Wan · Damian R. Beil

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May 2014pp. 300-314DOI: 10.1287/msom.2014.0477 ↗

Data Set—Online Pricing Data for Multiple U.S. Carriers

Stacey Mumbower · Laurie A. Garrow

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May 2014pp. 198-203DOI: 10.1287/msom.2013.0466 ↗

Does Multitasking Improve Performance? Evidence from the Emergency Department

Diwas Singh KC

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May 2014pp. 168-183DOI: 10.1287/msom.2013.0464 ↗

Erlang-R: A Time-Varying Queue with Reentrant Customers, in Support of Healthcare Staffing

Galit B. Yom-Tov · Avishai Mandelbaum

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May 2014pp. 283-299DOI: 10.1287/msom.2013.0474 ↗

Estimation of Choice-Based Models Using Sales Data from a Single Firm

Jeffrey P. Newman · Mark E. Ferguson · Laurie A. Garrow · Timothy L. Jacobs

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May 2014pp. 184-197DOI: 10.1287/msom.2014.0475 ↗

On the Downs–Thomson Paradox in a Self-Financing Two-Tier Queuing System

Pengfei Guo · Robin Lindsey · Zhe George Zhang

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May 2014pp. 315-322DOI: 10.1287/msom.2014.0476 ↗

Optimal Energy Procurement in Spot and Forward Markets

Nicola Secomandi · Sunder Kekre

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May 2014pp. 270-282DOI: 10.1287/msom.2013.0473 ↗

Pooling and Dependence of Demand and Yield in Multiple-Location Inventory Systems

Ho-Yin Mak · Zuo-Jun Max Shen

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May 2014pp. 263-269DOI: 10.1287/msom.2013.0469 ↗

Sequencing Appointments for Service Systems Using Inventory Approximations

Ho-Yin Mak · Ying Rong · Jiawei Zhang

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May 2014pp. 251-262DOI: 10.1287/msom.2013.0470 ↗

Strategic Safety Stock Placement in Supply Networks with Static Dual Supply

Steffen T. Klosterhalfen · Stefan Minner · Sean P. Willems

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May 2014pp. 204-219DOI: 10.1287/msom.2013.0472 ↗

The Sourcing Hub and Upstream Supplier Networks

Anupam Agrawal · Luk N. Van Wassenhove · Arnoud De Meyer

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May 2014pp. 238-250DOI: 10.1287/msom.2013.0461 ↗

Threshold Routing to Trade Off Waiting and Call Resolution in Call Centers

Dongyuan Zhan · Amy R. Ward

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May 2014pp. 220-237DOI: 10.1287/msom.2013.0463 ↗