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Manufacturing & Service Operations Management

Volume 10 · Issue 4

October 20088 articles

A Model of Fair Process and Its Limits

Yaozhong Wu · Christoph H. Loch · Ludo Van der Heyden

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October 2008pp. 637-653DOI: 10.1287/msom.1070.0189 ↗

Bounded Rationality in Newsvendor Models

Xuanming Su

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October 2008pp. 566-589DOI: 10.1287/msom.1070.0200 ↗

Decision Biases in Revenue Management: Some Behavioral Evidence

J. Neil Bearden · Ryan O. Murphy · Amnon Rapoport

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October 2008pp. 625-636DOI: 10.1287/msom.1080.0229 ↗

Dual Sales Channel Management with Service Competition

Kay-Yut Chen · Murat Kaya · Özalp Özer

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October 2008pp. 654-675DOI: 10.1287/msom.1070.0177 ↗

Introduction to the Special Issue on Behavioral Operations

Noah Gans · Rachel Croson

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October 2008pp. 563-565DOI: 10.1287/msom.1080.0227 ↗

Inventory Service-Level Agreements as Coordination Mechanisms: The Effect of Review Periods

Elena Katok · Douglas Thomas · Andrew Davis

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October 2008pp. 609-624DOI: 10.1287/msom.1070.0188 ↗

Newsvendor “Pull-to-Center” Effect: Adaptive Learning in a Laboratory Experiment

AJ A. Bostian · Charles A. Holt · Angela M. Smith

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October 2008pp. 590-608DOI: 10.1287/msom.1080.0228 ↗

Toward a Theory of Behavioral Operations

Francesca Gino · Gary Pisano

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October 2008pp. 676-691DOI: 10.1287/msom.1070.0205 ↗