Manufacturing & Service Operations Management

Volume 24 · Issue 3

May 202239 articles

2021 M&SOM Meritorious Service Award

Authors not recorded

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May 2022pp. 1875-1876DOI: 10.1287/msom.2022.1099 ↗

Acknowledgment to Editors and Reviewers (2021)

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May 2022pp. 1877-1885DOI: 10.1287/msom.2022.1098 ↗

After-Sales Service Contracting: Condition Monitoring and Data Ownership

Cuihong Li · Brian Tomlin

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May 2022pp. 1494-1510DOI: 10.1287/msom.2022.1095 ↗

An Operations Approach for Reducing Glycemic Variability: Evidence from a Primary Care Setting

Vishal Ahuja · Carlos A. Alvarez · Bradley R. Staats

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May 2022pp. 1474-1493DOI: 10.1287/msom.2022.1089 ↗

Budgeting in International Humanitarian Organizations

Milad Keshvari Fard · Ivana Ljubić · Felix Papier

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May 2022pp. 1562-1577DOI: 10.1287/msom.2021.1016 ↗

Can Deep Reinforcement Learning Improve Inventory Management? Performance on Lost Sales, Dual-Sourcing, and Multi-Echelon Problems

Joren Gijsbrechts · Robert N. Boute · Jan A. Van Mieghem · Dennis J. Zhang

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May 2022pp. 1349-1368DOI: 10.1287/msom.2021.1064 ↗

Channel Structures of Online Retail Platforms

Albert Y. Ha · Shilu Tong · Yunjie Wang

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May 2022pp. 1547-1561DOI: 10.1287/msom.2021.1011 ↗

Collaboration Structures in Integrated Healthcare Delivery Systems: An Exploratory Study of Accountable Care Organizations

Yingchao Lan · Aravind Chandrasekaran · Deepa Goradia · Daniel Walker

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May 2022pp. 1796-1820DOI: 10.1287/msom.2021.1038 ↗

Competition Between Hospitals Under Bundled Payments and Fee-for-Service: An Equilibrium Analysis of Insurer’s Choice

Zheng Han · Mazhar Arikan · Suman Mallik

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May 2022pp. 1821-1842DOI: 10.1287/msom.2021.1039 ↗

Consumer Equilibrium, Demand Effects, and Efficiency in Group Buying

Liu Ming · Tunay I. Tunca

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May 2022pp. 1437-1456DOI: 10.1287/msom.2022.1083 ↗

Coordination of Multiechelon Supply Chains Using the Guaranteed Service Framework

Tor Schoenmeyr · Stephen C. Graves

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May 2022pp. 1859-1871DOI: 10.1287/msom.2021.1043 ↗

Coping with Spatial Mismatch: Subsidy Design for Electric Vehicle and Charging Markets

Wei Zhang · Yifan Dou

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May 2022pp. 1595-1610DOI: 10.1287/msom.2021.1017 ↗

COVID-19 and E-Commerce Operations: Evidence from Alibaba

Brian Rongqing Han · Tianshu Sun · Leon Yang Chu · Lixia Wu

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May 2022pp. 1388-1405DOI: 10.1287/msom.2021.1075 ↗

Editorial Board

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May 2022pp. C2-C2DOI: 10.1287/msom.2022.eb.v24n3 ↗

Effective Online Order Acceptance Policies for Omnichannel Fulfillment

Su Jia · Jeremy Karp · R. Ravi · Sridhar Tayur

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May 2022pp. 1650-1663DOI: 10.1287/msom.2021.1024 ↗

Energy-Aware and Delay-Sensitive Management of a Drone Delivery System

Weiliang Liu · Xu Sun

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May 2022pp. 1294-1310DOI: 10.1287/msom.2021.1056 ↗

Environment and Energy? The Impact of Environmental Management Systems on Energy Efficiency

Seongkyoon Jeong · Jaeseok Lee

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May 2022pp. 1311-1328DOI: 10.1287/msom.2021.1057 ↗

Estimating Lost Sales for Substitutable Products with Uncertain On-Shelf Availability

Daniel Steeneck · Fredrik Eng-Larsson · Francisco Jauffred

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May 2022pp. 1578-1594DOI: 10.1287/msom.2021.1015 ↗

Incentives for Shared Services: Multiserver Queueing Systems with Priorities

Hanlin Liu · Yimin Yu

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May 2022pp. 1751-1759DOI: 10.1287/msom.2021.1034 ↗

Intertemporal Content Variation with Customer Learning

Fernando Bernstein · Soudipta Chakraborty · Robert Swinney

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May 2022pp. 1664-1680DOI: 10.1287/msom.2021.1025 ↗

Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment Under the Multinomial Logit Model for E-Commerce Retailers

Yanzhe (Murray) Lei · Stefanus Jasin · Joline Uichanco · Andrew Vakhutinsky

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May 2022pp. 1529-1546DOI: 10.1287/msom.2021.1012 ↗

Manufacturing Process Innovation in the Pharmaceutical Industry

Ivan Lugovoi · Dimitrios A. Andritsos · Claire Senot

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May 2022pp. 1760-1778DOI: 10.1287/msom.2021.1035 ↗

MSOM Society Student Paper Competition: Abstracts of 2021 Winners

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May 2022pp. 1872-1874DOI: 10.1287/msom.2022.1097 ↗

Negotiating Government-to-Government Food Importing Contracts: A Nash Bargaining Framework

Liying Mu · Bin Hu · A. Amarender Reddy · Srinagesh Gavirneni

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May 2022pp. 1681-1697DOI: 10.1287/msom.2021.1027 ↗

OM Forum—Reducing Food Waste: An Operations Management Research Agenda

Arzum Akkaş · Vishal Gaur

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May 2022pp. 1261-1275DOI: 10.1287/msom.2021.1044 ↗

On a Variation of Two-Part Tariff Pricing of Services: A Data-Driven Approach

Georgia Perakis · Charles Thraves

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May 2022pp. 1369-1387DOI: 10.1287/msom.2021.1069 ↗

On Designing a Socially Optimal Expedited Service and Its Impact on Individual Welfare

Ricky Roet-Green · Aditya Shetty

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May 2022pp. 1843-1858DOI: 10.1287/msom.2021.1040 ↗

Product Flexibility Strategy Under Supply and Demand Risk

Yimin Wang · Scott Webster

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May 2022pp. 1779-1795DOI: 10.1287/msom.2021.1037 ↗

Real-Time Delivery Time Forecasting and Promising in Online Retailing: When Will Your Package Arrive?

Nooshin Salari · Sheng Liu · Zuo-Jun Max Shen

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May 2022pp. 1421-1436DOI: 10.1287/msom.2022.1081 ↗

Ride-Hailing Platforms: Competition and Autonomous Vehicles

Auyon Siddiq · Terry A. Taylor

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May 2022pp. 1511-1528DOI: 10.1287/msom.2021.1013 ↗

Sharing Manufacturer’s Demand Information in a Supply Chain with Price and Service Effort Competition

Yunjie Wang · Albert Y. Ha · Shilu Tong

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May 2022pp. 1698-1713DOI: 10.1287/msom.2021.1028 ↗

Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits and Waste

Arzum Akkaş · Dorothee Honhon

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May 2022pp. 1611-1629DOI: 10.1287/msom.2021.1018 ↗

Supply Chain Performance with Target-Oriented Firms

Lucy Gongtao Chen · Qinshen Tang

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May 2022pp. 1714-1732DOI: 10.1287/msom.2021.1029 ↗

Sustainability in the Fast Fashion Industry

Xiaoyang Long · Javad Nasiry

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May 2022pp. 1276-1293DOI: 10.1287/msom.2021.1054 ↗

The Recall Decision Exposed: Automobile Recall Timing and Process Data Set

Vivek Astvansh · George P. Ball · Matthew Josefy

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May 2022pp. 1457-1473DOI: 10.1287/msom.2022.1085 ↗

Timely After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda

Amrita Kundu · Kamalini Ramdas

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May 2022pp. 1329-1348DOI: 10.1287/msom.2021.1060 ↗

Unraveling Behavioral Ordering: Relative Costs and the Bullwhip Effect

Brent B. Moritz · Arunachalam Narayanan · Chris Parker

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May 2022pp. 1733-1750DOI: 10.1287/msom.2021.1030 ↗

Value of Online–Off-line Return Partnership to Off-line Retailers

Elina H. Hwang · Leela Nageswaran · Soo-Haeng Cho

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May 2022pp. 1630-1649DOI: 10.1287/msom.2021.1026 ↗

“Fulfilled by Amazon”: A Strategic Perspective of Competition at the e-Commerce Platform

Guoming Lai · Huihui Liu · Wenqiang Xiao · Xinyi Zhao

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May 2022pp. 1406-1420DOI: 10.1287/msom.2022.1078 ↗