Manufacturing & Service Operations Management

Volume 23 · Issue 1

January 202116 articles

A Clustered Overflow Configuration of Inpatient Beds in Hospitals

Navid Izady · Israa Mohamed

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January 2021pp. 139-154DOI: 10.1287/msom.2019.0820 ↗

An Achievable-Region-Based Approach for Kidney Allocation Policy Design with Endogenous Patient Choice

Baris Ata · Yichuan Ding · Stefanos Zenios

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January 2021pp. 36-54DOI: 10.1287/msom.2019.0807 ↗

Capacity Expansions with Bundled Supplies of Attributes: An Application to Server Procurement in Cloud Computing

Mohammad Ebrahim Arbabian · Shi Chen · Kamran Moinzadeh

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January 2021pp. 191-209DOI: 10.1287/msom.2019.0827 ↗

Co-Opetition in Service Clusters with Waiting-Area Entertainment

Xuchuan Yuan · Tinglong Dai · Lucy Gongtao Chen · Srinagesh Gavirneni

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January 2021pp. 106-122DOI: 10.1287/msom.2019.0815 ↗

Delegation of Stocking Decisions Under Asymmetric Demand Information

Osman Alp · Alper Şen

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January 2021pp. 55-69DOI: 10.1287/msom.2019.0810 ↗

Editorial Board

Authors not recorded

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January 2021pp. C2-C2DOI: 10.1287/msom.2021.eb.v23n1 ↗

Grocery Store Density and Food Waste

Elena Belavina

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January 2021pp. 1-18DOI: 10.1287/msom.2019.0800 ↗

How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?

Necati Ertekin · Anupam Agrawal

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January 2021pp. 210-229DOI: 10.1287/msom.2019.0830 ↗

Inducing Compliance with Postmarket Studies for Drugs Under FDA’s Accelerated Approval Pathway

Liang (Leon) Xu · Hui Zhao · Nicholas C. Petruzzi

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January 2021pp. 170-190DOI: 10.1287/msom.2019.0822 ↗

Information Provision and Farmer Welfare in Developing Economies

Junjie Zhou · Xiaoshuai Fan · Ying-Ju Chen · Christopher S. Tang

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January 2021pp. 230-245DOI: 10.1287/msom.2019.0831 ↗

Managing Capital Market Frictions via Cost-Reduction Investments

Fehmi Tanrisever · Nitin Joglekar · Sinan Erzurumlu · Moren Lévesque

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January 2021pp. 88-105DOI: 10.1287/msom.2019.0814 ↗

Online Advance Scheduling with Overtime: A Primal-Dual Approach

Esmaeil Keyvanshokooh · Cong Shi · Mark P. Van Oyen

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January 2021pp. 246-266DOI: 10.1287/msom.2019.0832 ↗

Preorder Price Guarantee in e-Commerce

Zhan Pang · Wenqiang Xiao · Xuying Zhao

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January 2021pp. 123-138DOI: 10.1287/msom.2019.0819 ↗

Proactive Customer Service: Operational Benefits and Economic Frictions

Kraig Delana · Nicos Savva · Tolga Tezcan

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January 2021pp. 70-87DOI: 10.1287/msom.2019.0811 ↗

Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding

Soudipta Chakraborty · Robert Swinney

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January 2021pp. 155-169DOI: 10.1287/msom.2019.0833 ↗

Supplying to Mom and Pop: Traditional Retail Channel Selection in Megacities

Jiwen Ge · Dorothee Honhon · Jan C. Fransoo · Lei Zhao

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January 2021pp. 19-35DOI: 10.1287/msom.2019.0806 ↗