A Data-Driven Approach to High-Volume Recruitment: Application to Student AdmissionLilun Du · Qing LiDiscuss this article →September 2020pp. 942-957DOI: 10.1287/msom.2019.0779 ↗
Beyond Related Experience: Upstream vs. Downstream Experience in Innovation Contest Platforms with Interdependent Problem DomainsNirup Menon · Anant Mishra · Shun YeDiscuss this article →September 2020pp. 1045-1065DOI: 10.1287/msom.2019.0794 ↗
Data-Driven Management of Post-transplant Medications: An Ambiguous Partially Observable Markov Decision Process ApproachAlireza Boloori · Soroush Saghafian · Harini A. Chakkera · Curtiss B. CookDiscuss this article →September 2020pp. 1066-1087DOI: 10.1287/msom.2019.0797 ↗
Editorial BoardAuthors not recordedDiscuss this article →September 2020pp. C2-C2DOI: 10.1287/msom.2020.eb.v22n5 ↗
Investments in Renewable and Conventional Energy: The Role of Operational FlexibilityA. Gürhan Kök · Kevin Shang · Şafak YücelDiscuss this article →September 2020pp. 925-941DOI: 10.1287/msom.2019.0789 ↗
Is Diversity (Un-)Biased? Project Selection Decisions in Executive CommitteesNektarios Oraiopoulos · Stylianos KavadiasDiscuss this article →September 2020pp. 906-924DOI: 10.1287/msom.2019.0782 ↗
Maintaining Continuity in Service: An Empirical Examination of Primary Care PhysiciansVishal Ahuja · Carlos A. Alvarez · Bradley R. StaatsDiscuss this article →September 2020pp. 1088-1106DOI: 10.1287/msom.2019.0808 ↗
Mean Service Metrics: Biased Quality Judgment and the Customer–Server Quality GapRobert J. Batt · Jordan D. TongDiscuss this article →September 2020pp. 975-995DOI: 10.1287/msom.2019.0783 ↗
Nonbinding Goals in Teams: A Real Effort Coordination ExperimentJames Fan · Joaquín Gómez-MiñambresDiscuss this article →September 2020pp. 1026-1044DOI: 10.1287/msom.2019.0793 ↗
OM Forum—Challenges and Strategies in Managing Nonprofit Operations: An Operations Management PerspectiveGemma Berenguer · Zuo-Jun (Max) ShenDiscuss this article →September 2020pp. 888-905DOI: 10.1287/msom.2018.0758 ↗
OM Forum—Healthcare Operations Management: A Snapshot of Emerging ResearchTinglong Dai · Sridhar TayurDiscuss this article →September 2020pp. 869-887DOI: 10.1287/msom.2019.0778 ↗
Operating Room Staffing and SchedulingChaithanya Bandi · Diwakar GuptaDiscuss this article →September 2020pp. 958-974DOI: 10.1287/msom.2019.0781 ↗
Product Design Under Multinomial Logit Choices: Optimization of Quality and Prices in an Evolving Product LineHongmin Li · Scott Webster · Gwangjae YuDiscuss this article →September 2020pp. 1011-1025DOI: 10.1287/msom.2019.0788 ↗
Supplier Competition and Cost Reduction with Endogenous Information AsymmetryCuihong LiDiscuss this article →September 2020pp. 996-1010DOI: 10.1287/msom.2019.0784 ↗