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Manufacturing & Service Operations Management

Volume 15 · Issue 2

May 201315 articles

2012 M&SOM Meritorious Service Award

Authors not recorded

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May 2013pp. 165-165DOI: 10.1287/msom.2013.0441 ↗

A Dispatching Model for Server-to-Customer Systems That Balances Efficiency and Equity

Laura A. McLay · Maria E. Mayorga

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May 2013pp. 205-220DOI: 10.1287/msom.1120.0411 ↗

Acknowledgment to Guest Editors and Reviewers (2012)

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May 2013pp. 335-339DOI: 10.1287/msom.2013.0442 ↗

Advance Selling in a Supply Chain Under Uncertain Supply and Demand

Soo-Haeng Cho · Christopher S. Tang

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May 2013pp. 305-319DOI: 10.1287/msom.1120.0423 ↗

Bayesian Dynamic Pricing in Queueing Systems with Unknown Delay Cost Characteristics

Philipp Afèche · Barış Ata

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May 2013pp. 292-304DOI: 10.1287/msom.1120.0418 ↗

Bounded Rationality in Service Systems

Tingliang Huang · Gad Allon · Achal Bassamboo

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May 2013pp. 263-279DOI: 10.1287/msom.1120.0417 ↗

Call for Papers—Proposal for an M&SOM Special Issue on Practice-Focused Research

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May 2013pp. 340-341DOI: 10.1287/msom.2013.0436 ↗

Efficient Distribution of Water Between Head-Reach and Tail-End Farms in Developing Countries

Milind Dawande · Srinagesh Gavirneni · Mili Mehrotra · Vijay Mookerjee

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May 2013pp. 221-238DOI: 10.1287/msom.1120.0414 ↗

Facility Location Decisions with Random Disruptions and Imperfect Estimation

Michael K. Lim · Achal Bassamboo · Sunil Chopra · Mark S. Daskin

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May 2013pp. 239-249DOI: 10.1287/msom.1120.0413 ↗

Impact of Variety and Distribution System Characteristics on Inventory Levels at U.S. Retailers

Sampath Rajagopalan

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May 2013pp. 191-204DOI: 10.1287/msom.1120.0407 ↗

Multiresource Allocation Scheduling in Dynamic Environments

Woonghee Tim Huh · Nan Liu · Van-Anh Truong

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May 2013pp. 280-291DOI: 10.1287/msom.1120.0415 ↗

OM Forum—Offered Load Analysis for Staffing

Ward Whitt

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May 2013pp. 166-169DOI: 10.1287/msom.1120.0428 ↗

Prioritizing Burn-Injured Patients During a Disaster

Carri W. Chan · Linda V. Green · Yina Lu · Nicole Leahy · Roger Yurt

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May 2013pp. 170-190DOI: 10.1287/msom.1120.0412 ↗

Salesforce Contracting Under Demand Censorship

Leon Yang Chu · Guoming Lai

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May 2013pp. 320-334DOI: 10.1287/msom.1120.0424 ↗

When Gray Markets Have Silver Linings: All-Unit Discounts, Gray Markets, and Channel Management

Ming Hu · J. Michael Pavlin · Mengze Shi

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May 2013pp. 250-262DOI: 10.1287/msom.1120.0416 ↗