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Journal of Operations Management

Volume 26 · Issue 5

September 20088 articles

Editorial Board

Authors not recorded

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September 2008DOI: 10.1016/s0272-6963(08)00045-4 ↗

Influence factors for operational control and compensation in professional service firms

John C. Goodale · Donald F. Kuratko · Jeffrey S. Hornsby

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September 2008pp. 669-688DOI: 10.1016/j.jom.2007.12.001 ↗

ISO 9000 practices and financial performance: A technology coherence perspective

Mary J. Benner · Francisco M. Veloso

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September 2008pp. 611-629DOI: 10.1016/j.jom.2007.10.005 ↗

RETRACTED: The relationship between brokers’ influence, strength of ties and NPD project outcomes in innovation‐driven horizontal networks

Adegoke Oke · Moronke Idiagbon‐Oke · Fred Walumbwa

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September 2008pp. 571-589DOI: 10.1016/j.jom.2007.10.004 ↗

Supply chain variability, organizational structure, and performance: The moderating effect of demand unpredictability

Richard Germain · Cindy Claycomb · Cornelia Dröge

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September 2008pp. 557-570DOI: 10.1016/j.jom.2007.10.002 ↗

The evolving theory of quality management: The role of Six Sigma

Xingxing Zu · Lawrence D. Fredendall · Thomas J. Douglas

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September 2008pp. 630-650DOI: 10.1016/j.jom.2008.02.001 ↗

The impact of employee satisfaction on quality and profitability in high‐contact service industries

Rachel W.Y. Yee · Andy C.L. Yeung · T.C. Edwin Cheng

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September 2008pp. 651-668DOI: 10.1016/j.jom.2008.01.001 ↗

Toward a theory of competencies for the management of product complexity: Six case studies

David J. Closs · Mark A. Jacobs · Morgan Swink · G. Scott Webb

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September 2008pp. 590-610DOI: 10.1016/j.jom.2007.10.003 ↗