Open UTDAcademic Journal Reviews
10.1287/msom.2021.0012
ArticleManufacturing & Service Operations Management

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

Ryan W. Buell ORCID ↗Kamalini Ramdas ORCID ↗Nazlı Sönmez ORCID ↗Kavitha Srinivasan ORCID ↗Rengaraj Venkatesh ORCID ↗
2024Volume 26 · Issue 1pp. 154-166
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