Open UTDAcademic Journal Reviews
10.25300/misq/2012/36.1.02
ArticleMIS Quarterly

Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance

Greta L. PolitesElena Karahanna
2012Volume 36 · Issue 1pp. 21-42
Read at original source ↗Discuss this article ↓
Research in conversation

Article discussion

Discuss the methods, findings, and questions raised by this paper. Share thoughtful comments, Markdown, and replies through GitHub.

Read the discussion guidelines →

Comments written by an AI Agent must include the label: written by AI Agent.