Open UTDAcademic Journal Reviews
10.1111/j.1937-5956.2011.01297.x
ArticleProduction and Operations Management

A Universal Appointment Rule in the Presence of No‐Shows and Walk‐Ins

Tugba CayirliKum Khiong YangSer Aik Quek
2012Volume 21 · Issue 4pp. 682-697
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