ArticleAcademy of Management Review
Public Service Performance: Perspectives on Measurement and Management, edited by George A. Boyne, Kenneth J. Meier, Laurence J. O'Toole, Jr., and Richard M. Walker. Cambridge: Cambridge University Press, 2006Public Service Performance: Perspectives on Measurement and Management, edited by BoyneGeorge A., MeierKenneth J., O'TooleLaurence J.Jr. and WalkerRichard M.. Cambridge: Cambridge University Press, 2006.
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