Open UTDAcademic Journal Reviews
10.1016/j.jom.2010.04.003
ArticleJournal of Operations Management

Through the service operations strategy looking glass: Influence of industrial sector, ownership, and service offerings on B2B e‐marketplace failures

Eve D. RosenzweigTimothy M. LaseterAleda V. Roth
2011Volume 29 · Issue 1-2pp. 33-48
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