Open UTDAcademic Journal Reviews
10.1177/0022243718822827
ArticleJournal of Marketing Research

Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses

Martin MendeMaura L. ScottJenny van DoornDhruv GrewalIlana Shanks
2019Volume 56 · Issue 4pp. 535-556
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