Open UTDAcademic Journal Reviews
10.5465/amj.2014.1142
ArticleAcademy of Management Journal

Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee–Customer Interactions

Lakshmi RamarajanNancy P. RothbardSteffanie L. Wilk
2017Volume 60 · Issue 6pp. 2208-2238
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